FAQ

Which countries do we ship to?
We ship worldwide! no matter where you are, you can receive your products. 70% of all orders are from the US, but we love to receive orders from anywhere.

How long does my order take to arrive?

98% of our orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less. Once shipped, orders take 3-5 extra days for US orders, 3-8 days for european orders, and 5-15 days for orders from the rest of the world. Exact delivery time may be longer or shorter depending on the destination.

Can I track my orders?
Tracking capabilities depend on the destination. Some countries have intra-country scans, while others will show when the package has been delivered.

My order has already shipped. Can I have the delivery address changed?
We cannot change the shipping address for orders that have already been dispatched, and the US Postal Service willl not change a delivery address once the parcel is on its way. Please be sure to check all information very carefully before placing your order.

Will I be charged a customs fee for my order?
All orders shipped outside the United States or Europe may be assessed customs fees by the government of the destination country. The shipping fees we charge for your order does not include customs fees. If you're unsure about your country's legislation and policies regarding customs fees, please contact your local customs office.

 

QUALITY

What kind of shirts do you print on?
We use 100% combed and ring-spun cotton (heather colors contain polyester). We are very proud of our product quality and we want you to feel proud of it aswell.

How are your shirts printed?
Each order is printed individually on demand just for you. We use DTG printers, which means that the design is printed directly on the garment. By using this technique, we are able to make durable and detailed prints, while making them feel light and soft on your chest. 

PAYMENTS

Is your site secure?
Your ecommerce transactions take place in Shopify, and your payment is handled by Stripe or Paypal. They both use industry-standard SSL encryption. If you have questions about secure commerce, please contact customer service using our contact form.

What forms of payment do you accept?
We accept Visa, MasterCard, American Express, Discover and Paypal. We do not accept payment by check, money order or purchase order, and we do not accept either orders by mail. Please note that online orders may be executed with real time credit card processing, and your card may be charged before your order ships.

Is my personal information kept private?
We do not resell or distribute your address, phone number, email address or any other personal information to anyone. Your phone number and email address will only be used if either we or the courier delivering your package need to contact you with a question about your order.

 

RETURN POLICY

Your satisfaction is guaranteed. If you're not completely happy with your order, we'll be happy to accept a return, refund, or size change. Kindly contact us within 7 working days from the date of receipt of the item. A full refund will be processed once we receive the item in its original condition. No restocking fee will be imposed. 

Orders that are returned to us due to an incomplete or incorrect address provided will not be returned to the customer and will only be resent at customer's expense. Additionally, orders that are abandoned by the customer for any reason will only be resent at customer's expense. 

In case of a lost tracked order, we'll proceed with a full refund of your order or ship a new item to you.